Initially, when we import your information into the Farmigo software, it will create a password automatically. This password is farmfresh (all lowercase). You will be prompted to change this when you first log in.
Click the Contact Info tab in order to update and confirm your contact details.
Check out the summary box in order confirm the details of your subscription with us.
To access account information on your desktop: On the right side of your screen, you will see your name, or it will say Log-in if you have not logged in yet, click the arrow to drop down the menu for “my account.”
When you first log in, please be sure to review your information under your account to make sure your pick up and contact information is correct.
To access account information on your mobile device: On the left side of your screen, in the “three bar” drop-down menu, you can select “my account,” or it will prompt you to log-in if you have not yet logged in.
How do I make changes to my account information?
Changing contact information: Log into your account. Go to the contact tab. Here you can update your address, email, phone number, or name. Click SAVE, once changes are successfully made.
Changing your Password: Log into your account. Go to the contact tab. Go to “Password” and select “Change.” Choose a new password and click SAVE.
How do I place an order for my CSA Share?
There will be a separate category for CSA items called, “CSA Vegetables”, which you can pick out your vegetables that will be counted as share points.
You can add additional items to your share from other categories, such as “Meat,” or “Dairy”. These will have a dollar value as opposed to an “item” value. You will be charged for any additional items that you add to your share. Please note, additional items will not be available during the first couple weeks of the CSA.
Should you choose to purchase more vegetables in addition to your share, these need to be added to your cart from the “Vegetables for Sale” category and you will be charged for any additional vegetables that you add past your share limit.
Friday and Saturday CSA shares for on-farm pick-up need to be placed between Monday 3 am and Wednesday by 11 pm.
Sunday CSA shares for Dorset Market pick up, need to be placed by between Monday 3 am and Thursday by 11 pm.
Tuesday CSA shares for the Williamstown Church pick up need to be placed by between Monday 3 am and Friday by 11 pm.
Selecting Vegetables for your CSA share:
Your cart will be initially empty when you go in. Your item amounts for your CSA share size will be automatically set.
You will choose your vegetables from the category “Vegetables for CSA.” The vegetables in this category are set as “items.” If you choose vegetables from the “Vegetables for Sale” category, you will be charged money, as opposed to selecting items for your CSA share.
Once you are done,BE SURE TO CLICK “ORDER” if you have not added any additional items passed your share amount you will be all set. If you do add additional items passed your share, you will be brought to a check out screen in which you will need to enter your information to pay for the additional items
What if I forget to place my CSA order by the deadline?
If you do not select items for your share by the designated time you will be given a “default box” filled with a selection of vegetables we have chosen.
If you do not pick up your CSA share, it will be donated to the food pantry, and these items cannot be made up.
What if I need to schedule a vacation or cannot make it to a pick-up?
No problemo! But you need to schedule it before the deadline for ordering your CSA share for that week.
Already have your vacation planned? You can easily go into your account and schedule the vacation in advance.
Missed CSA vegetable items from a vacation, need to be made up in completion at one time; i.e. cannot spread items across weeks. You will be prompted to schedule your “make-up” week when you schedule your vacation.
NOTE: there is no limit on the number of vacations you can schedule.
Instructions for scheduling a vacation:
Go to my account
Click on the "Delivery hold" tab
Select dates that you will be away
You will then be prompted to schedule a make-up date
Need to change your pick up day for the week?
No fret! But you will need to change your pickup date before the store deadline of your original pick up.For example, if you are originally signed up for a Friday pick up and want to change to Monday, you need to change your pick up priorto the Friday deadline (Wednesday 11 pm).
Passed the deadline? We can help! In this event, please email us at email@example.com instructing us what day you would like your pick up day to be changed to and we can go through the backend of the system and manually to your day.
Please note, if you are passed the deadline, you will need to let us know if you want us to change your pick up day on the backend PRIOR to the deadline for your new pickup. For example, if you are originally signed up for a Friday pick up and want to change to Monday, you need to let us know your pick up change before the Monday deadline (Friday 11 pm).
How To Change your Pick Up:
Log into your account through Farmigo
Under "my account" go to the first tab "overview"
On the right-hand corner, you will see a "summary" box (see photo below)
Go down to the second green bar to "pickup site change"
Select if you would like this change to be for "next delivery" or "permanent"
Note, if you would like to change your day to a different pick-up location,you need to change the location firstto see the pick-up options for that location.
It will then prompt you to select a new day based on the available pickups.
Select the pick-up day you would like and hit SAVE.
Your date has now been changed and you will have received an email confirming this.
How can I find out my CSA share balance or have a question?
"I've been a huge fan of Mighty Food Farm since I joined their CSA three years ago. Mighty Food Farm provides an abundant supply of delicious, nutritious vegetables right through February. Unlike many other CSA's, MFF members are able to pick and choose from a wide variety of vegetables each week. My health improved dramatically when I began to get most of my food from MFF. I highly recommend membership in their CSA!" —Kathleen Breault, CNM, New York